Shipping Policy for SexToyForYou.com

Effective Date: [2024/10/5]

At SexToyForYou.com, we are committed to delivering your orders promptly, discreetly, and efficiently. This Shipping Policy outlines the terms and conditions that govern the shipping of products purchased from our website. By placing an order with us, you agree to the terms outlined below.

Contents

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1. Worldwide Free Shipping Within 2kg

Eligibility

We offer free shipping on all orders over $99.00 worldwide. This offer is automatically applied at checkout—no promo code required.

Weight Limit

Orders under 2kg qualify for free shipping. For orders exceeding 2kg, a charge of $9.90 per additional kilogram applies. This ensures your products arrive swiftly and efficiently at your doorstep.

2. Standard Shipping

Cost

For orders under $99.00, shipping fees are calculated based on the destination, weight, and dimensions of the package. Shipping costs will be displayed at checkout before you complete your purchase.

Shipping Methods

We offer various shipping options to meet your needs, including standard and expedited services. Available shipping methods and their associated costs will be presented at checkout.

3. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Processing includes order verification, quality checks, and packaging. Orders placed on weekends or holidays will begin processing on the next business day.

4. Delivery Time

Delivery times vary based on your location and the shipping method selected:

• Domestic Orders: Estimated delivery within 5-10 business days after shipment.
• International Orders: Estimated delivery within 7-15 business days after shipment.

Please note that delivery times are estimates and may be affected by factors such as customs clearance, local postal delays, or adverse weather conditions.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package online. Please allow up to 48 hours for the tracking information to become active.

6. Discreet Packaging

Your privacy is our priority. All orders are shipped in plain, unmarked packaging without any indication of the contents inside. The sender’s name and address will be generic and will not reveal the nature of the package.

7. Shipping Destinations

We ship to most countries worldwide. However, due to legal restrictions, we are unable to ship to certain countries or regions. If we cannot ship to your location, you will be notified at checkout or contacted by our customer service team.

8. Customs, Duties, and Taxes

International orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. These charges are not included in the product price or shipping cost.

Responsibility

You are responsible for paying any additional charges for customs clearance. We have no control over these charges and cannot predict their amount. Customs policies vary widely from country to country.

Customs Clearance Delays

Customs processing may cause delays beyond our original delivery estimates. We are not responsible for delays caused by customs clearance procedures.

9. Shipping Restrictions

Due to international laws and carrier regulations, some products may be restricted in certain countries or regions. It is your responsibility to ensure that the products you order are legal in your country. We are not liable for packages confiscated by customs or local authorities.

10. Failed Deliveries and Returned Packages

Incorrect Address

If a package is returned to us due to an incorrect or incomplete address provided by you, we will contact you to arrange reshipment. Additional shipping fees may apply.

Unclaimed Packages

If a package is unclaimed or refused by you and returned to us, we will issue a refund minus the original shipping costs and any return shipping fees charged by the carrier.

Refusal to Pay Customs Duties

If you refuse to pay the customs duties and the package is returned to us, we will refund the cost of the product minus any shipping fees and return charges incurred.

11. Lost, Stolen, or Damaged Packages

Lost Packages

If your package is lost in transit, please contact us at [email protected]. We will initiate an investigation with the carrier. If the package cannot be located, we will arrange for a replacement or refund as appropriate.

Stolen Packages

We are not responsible for packages marked as delivered but reported missing or stolen. Please ensure a secure location is available for delivery. Consider requiring a signature upon delivery if this is a concern.

Damaged Packages

If your package arrives damaged, please retain all packaging materials and contact us immediately with photos of the damage. We will assist you in filing a claim with the carrier and arrange for a replacement or refund as appropriate.

12. Address Accuracy

To ensure timely delivery, please provide accurate and complete shipping information. This includes:

• Full street address, including apartment or suite numbers.
• Correct city, state/province, and postal/ZIP code.
• Valid phone number and email address for order confirmation and updates.

13. Unforeseen Delays

While we strive to meet all delivery estimates, some circumstances beyond our control may cause delays, including but not limited to:

• Severe weather conditions.
• Natural disasters.
• Global pandemics or health crises.
• Carrier delays or strikes.
• Political unrest or acts of terrorism.

We are not liable for delays caused by such unforeseen events. We will communicate any known delays to you as soon as possible.

14. Changes to Shipping Policy

We reserve the right to modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our Services after any changes indicates your acceptance of the new terms.

15. Contact Us

If you have any questions, concerns, or need assistance with your order, please contact us:

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Disclaimer: This Shipping Policy is provided for informational purposes and does not constitute legal advice. Please consult with legal counsel to ensure compliance with all applicable laws and regulations.